Player Wellbeing

OKBet Responsible Gaming – Play Safe, Stay in Control

At OKBet, we want every player in Bangladesh to enjoy gambling as entertainment — not as a source of stress or financial pressure. This page explains the tools, limits, and support options available to help you stay in control of your gaming activity at all times.

Free Tools Available 24/7 Support Instant Self-Exclusion
Quick Access – Responsible Gaming Tools

All tools are free and available in your OKBet account settings.

Deposit Limits
Set daily, weekly or monthly caps
Session Time Reminders
Get notified when your session runs long
Cooling-Off Period
Take a break from 1 day to 6 weeks
Self-Exclusion
Block your account for 6 months or more

How OKBet Supports Responsible Gaming

Responsible gaming is built into every part of the OKBet platform — not just a page on the website.

Player-Controlled Limits

OKBet gives you full control over how much you deposit and how long you play. Set your own deposit limits, loss limits, and session time caps directly from your account settings — no need to contact support.

Reality Check Reminders

It's easy to lose track of time when you're in the middle of a game. OKBet's session reminders pop up at intervals you choose, showing you how long you've been playing and how much you've spent — keeping things real.

Cooling-Off Periods

Need a short break? OKBet's cooling-off feature lets you pause your account for anywhere from 24 hours to six weeks. During this time, you won't be able to log in or place bets — giving you the space you need.

Self-Exclusion

If you feel your gambling is getting out of hand, OKBet's self-exclusion tool lets you block your account for a minimum of six months. Self-exclusion is applied immediately and cannot be reversed during the exclusion period.

Dedicated Support Team

OKBet's support team is trained to recognise signs of problem gambling and respond with care. If you reach out about a gambling concern, you'll be connected with a team member who can help — not just a bot.

Under-18 Protection

OKBet is strictly an 18+ platform. We verify player ages during registration and use ongoing monitoring to detect underage access. Any account found to belong to a minor is closed immediately and all funds are returned.


What Is Responsible Gaming?

Responsible gaming means enjoying gambling as a form of entertainment while keeping it within boundaries that don't harm your finances, relationships, or mental wellbeing. For most people, betting on OKBet is a fun way to spend time — a bit of excitement watching a cricket match, or trying your luck on a casino game after a long day.

But gambling can become a problem for some people. When it stops being fun and starts feeling like something you have to do — or when you're chasing losses, hiding your gambling from family, or spending money you can't afford — that's when it's time to take action.

OKBet's responsible gaming programme is designed to help every player in Bangladesh stay on the right side of that line. We provide tools, information, and support so that gambling on OKBet remains what it should be: entertainment.

The golden rule: Only ever gamble with money you can afford to lose. Set a budget before you start, stick to it, and never chase losses. If you've hit your limit for the day, log out and come back tomorrow.

Signs of Problem Gambling

Problem gambling doesn't always look the same for everyone. Some people spend too much money; others spend too much time. Some hide their gambling from the people they love; others feel anxious or irritable when they're not playing. Here are some of the most common warning signs to watch out for:

  • Spending more money on gambling than you planned or can afford.
  • Chasing losses — placing more bets to try to win back money you've already lost.
  • Gambling to escape stress, anxiety, or problems in your daily life.
  • Feeling restless or irritable when you try to cut down or stop gambling.
  • Lying to family or friends about how much time or money you spend on gambling.
  • Borrowing money or selling possessions to fund gambling.
  • Neglecting work, family, or other responsibilities because of gambling.
  • Thinking about gambling constantly, even when you're doing other things.

If any of these signs sound familiar, please don't ignore them. The earlier you take action, the easier it is to get things back under control. OKBet's responsible gaming tools are available right now in your account settings — and our support team is available 24 /7 if you need to talk to someone.

Important: If you recognise these signs in yourself or someone you care about, use OKBet's self-exclusion tool immediately and contact our support team. Taking action early makes a real difference.

How to Use OKBet's Responsible Gaming Tools

All of OKBet's responsible gaming tools are free, available instantly, and accessible directly from your account settings. Here's how to use each one:

1
Set a Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly cap. The limit takes effect immediately. If you want to increase a limit, there is a 7-day cooling period before the increase applies — this protects you from impulsive decisions.

2
Enable Session Time Reminders

Go to Account Settings → Responsible Gaming → Session Reminders. Choose how often you want to be reminded — every 30 minutes, 1 hour, or 2 hours. A notification will appear on screen showing your session duration and net spend so far.

3
Take a Cooling-Off Period

Go to Account Settings → Responsible Gaming → Take a Break. Select a duration from 24 hours up to 6 weeks. Your account will be suspended for that period. You will not receive any promotional communications during a cooling-off period.

4
Apply Self-Exclusion

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a minimum period of 6 months. Self-exclusion is applied immediately and cannot be reversed during the exclusion period. After the period ends, a 7-day reactivation review applies before your account is reopened.

5
Contact Support Directly

If you prefer to speak with someone, our support team is available 24/7 via live chat. Tell them you want to activate a responsible gaming tool and they will handle it for you immediately — no questions asked, no judgment.

Quick Self-Assessment

Take a moment to honestly answer these questions. If you find yourself checking several of these boxes, it may be time to use one of OKBet's responsible gaming tools or speak with our support team.

Have you ever spent more on gambling than you originally planned in a single session?

Have you ever tried to win back money you lost by placing more bets?

Do you sometimes feel anxious, irritable, or restless when you are not gambling?

Have you hidden your gambling activity from family members or close friends?

Has gambling ever caused you to miss work, neglect family, or skip other responsibilities?

Have you ever borrowed money or sold something to fund your gambling?

If you checked two or more: We strongly encourage you to set a deposit limit or take a cooling-off period right now. It only takes a minute and it could make a real difference. Contact our support team if you'd like help getting started.

Frequently Asked Questions

No. Once self-exclusion is applied, it cannot be reversed during the exclusion period. This is intentional — it protects you from making impulsive decisions to return to gambling before you're ready. After the exclusion period ends, there is an additional 7-day review before your account can be reactivated.

Deposit limit reductions take effect immediately. If you set a lower limit, it applies to your very next deposit. Limit increases, however, have a 7-day waiting period before they take effect — this gives you time to reconsider and protects you from impulsive decisions made in the heat of the moment.

No. When you activate a cooling-off period or self-exclusion, OKBet will immediately stop sending you all promotional communications including bonus offers, game recommendations, and marketing emails. You will only receive essential account communications such as security alerts.

Any remaining balance in your OKBet account at the time of self-exclusion will be held securely. You can request a withdrawal of your balance by contacting our support team. Withdrawals during self-exclusion are processed to your registered payment method within 5 business days.

Limits can only be set by the account holder for their own account. However, if you are concerned about a family member's gambling, please contact our support team. We can provide guidance on how to approach the situation and what options are available to help.
Available Tools
01
Deposit Limits

Daily, weekly or monthly caps on how much you can deposit.

02
Loss Limits

Cap the total amount you can lose in a set time period.

03
Session Reminders

On-screen alerts showing your play time and spend.

04
Cooling-Off

Pause your account from 1 day up to 6 weeks.

05
Self-Exclusion

Block your account for 6 months or longer. Applied instantly and cannot be reversed.

Need Help Right Now?

If you're struggling with your gambling and need to talk to someone, OKBet's support team is available around the clock. Reach out via live chat — we're here to help, not to judge.

Support Email
Live Chat
Available 24/7 on OKBet platform

Enjoy OKBet — On Your Own Terms

Gambling is more fun when you're in control. Set your limits, play within your budget, and enjoy everything OKBet has to offer — knowing that our responsible gaming tools have your back every step of the way.

Must be 18 or older to register. Please gamble responsibly. Read our Terms and Conditions for full details.